Frequently
asked questions.
Everything you need to know about memberships, facilities, training and more.
Pick a category of questions below to find your answer.
General
Membership & joining
Training & Support
Facilities & Access
01
General
The essentials before you walk through the door.
Why should I choose Real Definition?
Because Real Definition brings training, recovery and support together under one roof. You get premium equipment, dedicated recovery facilities, expert guidance and a community built around real, measurable progress.
What makes Real Definition different from a typical gym?
We’re not here to offer another fitness fad or a room full of equipment. Real Definition is built around the full journey — how you train, how you recover, the habits you build and the support that keeps you moving forward.
Is Real Definition only for serious athletes?
No. The facility is designed for real people at different stages of their fitness journey — from someone walking into a gym for the first time to experienced athletes chasing their next goal.
Still not sure which membership is right for me?
That’s exactly what we’re here for. Tell us what you want to achieve and we’ll help you find the membership option that best suits your goals and lifestyle.
02
Membership & Joining
Packages, joining, pausing and everything in between.
Do I need to be fit before joining?
Not at all. Real Definition welcomes everyone from complete beginners to experienced athletes. You can start at your current level and build from there with the right environment and support around you.
Can I come and see the facility before joining?
Yes. Book a free session or get in touch with us and come experience Real Definition for yourself.
Do you offer a free trial?
Yes. You can book a free session to experience the facility, meet the team and see whether Real Definition is the right fit for you.
What membership options are available?
We offer a range of individual, family, student, short-term and longer-term membership options. Visit our Membership page to view the latest packages and pricing.
Can I freeze or pause my membership?
Memberships may be frozen under certain conditions. Please chat with our team for the options applicable to your membership.
How do I cancel my membership?
Cancellation is handled according to the terms of your membership agreement. Contact our team and we’ll guide you through the process.
Is there an age limit?
Yes. The minimum membership age is 16 years.
How do I sign up?
You can join directly online through our Membership page, or contact us if you’d like help choosing the right package.
03
Training & Support
From your first session to serious performance goals.
Are personal trainers available?
Yes. Real Definition offers tailored personal training and life coaching to support both your physical and mental goals.
Can beginners join?
Absolutely. You don’t need previous gym experience to get started. The focus is on helping you build confidence, train safely and progress at a pace that works for you.
Do you offer group fitness classes?
Yes. The Definition Studio offers a range of group classes designed around strength, fitness, mobility and movement.
Are classes included in my membership?
All Definition Studio classes are included for Premium and Founding Members.
Is Real Definition suitable for weight-loss goals?
Yes. The facility gives you access to strength and cardio training, classes, coaching and support that can form part of a consistent weight-management programme.
How quickly will I see results?
Results vary from person to person and depend on factors such as consistency, training, recovery and nutrition. The goal at Real Definition is sustainable progress rather than quick fixes.
Can I train if I have a medical condition?
Possibly, but we recommend speaking to your healthcare provider before beginning a new exercise programme. Please also let the Real Definition team know about any relevant conditions before training so they can guide you appropriately.
04
facilities & Access
Everything you need to know about our equipment, classes and floor plan.
What equipment do you have?
Real Definition offers premium strength and cardio equipment together with functional training areas designed to support everything from everyday fitness to serious performance goals.
Do you have showers and changing rooms?
Yes. The facility includes clean changing areas, showers and secure lockers for members.
Do I need to book the ice baths or saunas in advance?
No. Advance booking is not required.
What should I bring for my first visit?
Comfortable training clothes, suitable training shoes, a water bottle and a towel are a good place to start. We’ll help you with the rest when you arrive.
Is there parking available?
Yes. Free on-site parking is available for members and visitors.
What are your operating hours?
Monday – Friday: 5:00am – 8:00pm
Saturday: 7:00am – 3:00pm
Sunday: 7:00am – 2:00pm
Public Holidays: 7:00am – 2:00pm
Still have
questions?
For a quick reply, chat with us on WhatsApp or head to our Contact Page and fill in the form if you need more detailed help.